Two Jetpack settings are known to break WPResidence on the front end. They look unrelated to the theme, so they are easy to miss. If your buttons stopped working, or your property images will not upload, check these first. Both were confirmed on a live customer site running WPResidence on WordPress.com hosting with Jetpack active. […]

Some phones and tablets load the desktop version of your website instead of the mobile version. When that happens the mobile advanced search does not appear on the page at all. This happens because many modern devices report themselves to the website as desktop computers. WordPress then decides the visitor is on a desktop, so […]

Issue: The browser console shows blocked HTTP font requests on an HTTPS website. Example: http://yourdomain.com/wp-content/uploads/elementor/google-fonts/fonts/roboto-aa47213c.woff2 The site loads with HTTPS, but the console reports mixed content errors because the font file is requested with http:// instead of https://. Cause If the blocked file path includes: /wp-content/uploads/elementor/google-fonts/ then the font file is generated by Elementor, not […]

Can I create private off-market listings? Important note about published properties Workaround: Create a Private or Off Market status Workaround: Use a custom property template When custom development is needed Can I create private off-market listings? WPResidence does not include a dedicated private off-market listing system where a published property is fully hidden from all […]

The homepage map can work differently depending on how it is added to the page. If the map is added as the Hero Header Media, the map view is controlled from the homepage page options. It does not work the same as a taxonomy results page, such as a City page. To edit the homepage […]

On Property Card Type 5, the background that appears between property photos is usually the featured gradient/background layer. You can remove it with this CSS: .property_unit_type5 .featured_gradient { background-image: none; opacity: 0; } Add the CSS in: Theme Options → Custom CSS This should make the area between the images appear cleaner. How can I […]

You can make the Property Card contact buttons larger with custom CSS. No template edit is needed for this part. The contact buttons use these CSS classes: .wpestate_property_card_contact_wrapper .wpestate_property_card_contact_wrapper_phone .wpestate_property_card_contact_wrapper_email .wpestate_property_card_contact_wrapper_whatsupp Add the CSS in Appearance → Customize → Additional CSS, or in the style.css file of your child theme. /* Bigger, more visible contact […]

This FAQ explains why the map zoom can work differently on a normal page, a homepage, a category page, a city page, a property list page, or the Advanced Search Results page. The homepage map is not a separate map type. If the homepage uses Hero Media > Maps, it works the same as Hero […]

This FAQ explains what to do if you need a new property structure such as Projects, and you want it to work like existing WPResidence taxonomies such as City, Area, Category, or Status. Content Can I add a new custom taxonomy? Existing WPResidence property taxonomies Recommended solution: use an existing taxonomy Can properties be filtered […]

FAQ: Price Slider Limits and Missing Results in Advanced Search This FAQ explains why properties can be missing from search results when the price slider maximum value is too low. The most important rule is this: Important: If you use more than one search form, the price fields must match in all places. An Elementor […]

This FAQ explains what to do if the video header imported with a WPResidence demo stops working, changes, or no longer shows the same video as the demo website. Demo videos are added only as sample content. They are used to show how the design works. They should be replaced with your own video before […]

How to Test Mobile Lightbox Issues Caused by Cache or Optimization Plugins This article explains what to check when the property page lightbox looks different on mobile, the arrows have a different design, or the lightbox closes unexpectedly on mobile devices. In most cases, this type of issue is caused by cache, JavaScript optimization, CSS […]

Changing hosting providers is a general WordPress/server migration task. There is no WPRentals theme option that can move the website from one hosting provider to another. The migration should be handled by your hosting provider, a server administrator, or a WordPress developer. What needs to be moved? A WordPress website migration usually requires moving both […]

Why Add Listing and User Dashboard May Not Be Visible on Mobile Where to Check Mobile Menu Color Settings How to Fix the Mobile Menu Icons Where Add Listing and User Login Appear on Mobile Save Changes and Clear Cache If the Add Listing button and the User icon do not appear in the mobile […]

Content Can I add Email, WhatsApp, and Phone to property cards on the Advanced Search Results page? Why are the contact details not showing now? What is the solution? Helpful documentation Yes, but this depends on the property card design you use and whether the properties are linked to agents with contact details filled in. […]

On custom page templates such as Properties List or Directory List, the text shown after the listings is usually taken from the theme’s after list text field. In these page templates, that field is often saved as plain or escaped text, not as full HTML content. Because of this, tags such as <h2> or <h3> […]

Why do I see 2 description fields on category or taxonomy pages in WpResidence? This usually happens because the website has: the default WordPress taxonomy description field a second SEO description field added by an SEO plugin such as Rank Math The WordPress taxonomy description is standard WordPress functionality. Taxonomies support a built-in description field […]

CONTENT Overview Symptoms Before You Start Part A: Fix in Elementor Search Form Part B: Fix in Theme Options Advanced Search Part C: Validate on the Front End Recommended Troubleshooting Order Best Practices Reference Video WPResidence Search Form Fields Missing After Demo Import After importing a WPResidence demo, the Property Search form may appear in […]

Elementor Troubleshooting for Editor Loading and Frontend CSS Issues If Elementor does not load correctly, shows a 404 error in the editor, or loads fine in the editor but displays broken or incomplete styling on the live page, there are 2 Elementor settings that are worth testing first. These settings can help in situations where […]

Content Why the property slider may look stuck on desktop or mobile Possible causes How to check page errors with Inspect Element How to fix missing file errors How to optimize property images How to check and remove image captions Best practices to avoid this issue Why the property slider may look stuck on desktop […]

Yes, you have a few options. Below is a clear overview of what is possible in WPResidence, based on the available documentation and typical CRM workflows. Option 1: Send the built-in WPResidence form to GoHighLevel (recommended) WPResidence supports sending contact form submissions to an external system through a Webhook URL (Theme Options → Webhook URL). […]

Can I Use All Templates After Purchasing WPResidence? Yes. After purchasing and installing WPResidence, you can use all available demo templates and layouts without coding. WPResidence offers two no-coding ways to work with demo designs: Option 1: Import a Full Demo (Recommended to Start With One) You can import any of the available WPResidence demos […]

This article explains how to fix an issue where property images upload successfully but do not display in the WPResidence property admin (gallery/media area). In some cases, you may also see a browser console error similar to: Cannot read properties of undefined (reading ‘url’). CONTENT What you will see When it happens Why it happens […]

cURL errors occur when WordPress cannot complete an external HTTP or HTTPS request. This is not theme specific and is usually caused by server, network, or hosting restrictions. These errors can affect demo imports (content, images, XML files), theme and plugin updates, license activation or verification, and remote API connections. Common cURL Errors and Typical […]

If you get a Page not found Error or There has been a critical error on this website when you try to edit a page with Elementor, You need to enable the Switch Editor Loader Method from Elementor settings. The causes of the error can be: 1. ModSecurity or Firewall blocks Elementor’s AJAX request Many […]

By default, WordPress automatically compresses images to 85% quality when generating thumbnails. According to the WordPress documentation, this behavior can be modified using a custom filter. By using this hook, you can change the compression level—or even set it to 100%—so resized images retain the same quality as the originals. Add the following code to […]

Issue If you see the following error on a single property page: Uncaught Error: Call to undefined function wpestate_return_property_address() in wp-content/themes/wpresidence/templates/listing_templates/property-page-templates/address_under_title.php on line 37 The error usually appears when loading the property page layout. Cause This error means that the property page template is trying to call the function wpestate_return_property_address(), but WordPress cannot find this […]

Media Thumbnails Are Not Displaying Correctly If you notice that media thumbnails are not displaying correctly in the admin area, the first thing you should check is the WordPress Media settings. In some cases, you may also see browser console errors such as: Uncaught TypeError: Cannot read properties of undefined (reading ‘url’) This error can […]

If you’re seeing these messages after updating WordPress to version 6.7 and Elementor to version 3.26: Notice: Function _load_textdomain_just_in_time was called incorrectly. Fatal Error: related to typography settings in Elementor and problems loading the Elementor widgets, as below examples or These issues happen because WordPress and Elementor updates have changed how things work, and the […]

Important: Disable LiteSpeed Cache Plugin Settings Before Demo Import If your hosting provider (like Hostinger) automatically installs the LiteSpeed Cache plugin, it’s critical to Disable all caching features before importing the demo or working on your site. Otherwise, you may encounter issues such as: Missing images or content Incomplete demo import Broken functionality Stuck page […]

To add a button or element that opens the login or register modal in Elementor, follow these steps. Edit the page with Elementor. Add a Button, or select any Elementor element you want to use as the trigger. If you use a Button widget, open the button settings and add one of the required IDs […]

How to save the Advanced Search tabs categories if they don’t show after import How to edit the Homepage content with Elementor Related Help Help article about how to install the theme Help article about how to import demo content Help article about how to add mail chimp form  

How to Replace the Mobile User Icon The user icon displayed in the mobile menu can be replaced with another Font Awesome icon by using custom CSS. Find the Font Awesome Icon Code First, choose the Font Awesome icon you want to use from the Font Awesome icons library: https://fontawesome.com/icons Each Font Awesome icon has […]

When installing the Core Plugin Functionality – since this plugin holds the theme custom post types – you may see 404 – Not Found for Properties, Archives, Category. Help article about theme core plugin install Note: If you see Page Not Found for properties, categories, save Permalinks for the new plugin functions to apply correctly. […]

IF when Saving Theme Options you see this error: There was a problem with your action. Please try again or reload the page. Please check the following: 1. If this happens with a clean theme and demo theme options. This can happen due to a permission/security setting that is in place. Check-in with your hosting […]