Changing hosting providers is a general WordPress/server migration task. There is no WPRentals theme option that can move the website from one hosting provider to another. The migration should be handled by your hosting provider, a server administrator, or a WordPress developer. What needs to be moved? A WordPress website migration usually requires moving both […]

Why Add Listing and User Dashboard May Not Be Visible on Mobile Where to Check Mobile Menu Color Settings How to Fix the Mobile Menu Icons Where Add Listing and User Login Appear on Mobile Save Changes and Clear Cache If the Add Listing button and the User icon do not appear in the mobile […]

Content Can I add Email, WhatsApp, and Phone to property cards on the Advanced Search Results page? Why are the contact details not showing now? What is the solution? Helpful documentation Yes, but this depends on the property card design you use and whether the properties are linked to agents with contact details filled in. […]

On custom page templates such as Properties List or Directory List, the text shown after the listings is usually taken from the theme’s after list text field. In these page templates, that field is often saved as plain or escaped text, not as full HTML content. Because of this, tags such as <h2> or <h3> […]

Why do I see 2 description fields on category or taxonomy pages in WpResidence? This usually happens because the website has: the default WordPress taxonomy description field a second SEO description field added by an SEO plugin such as Rank Math The WordPress taxonomy description is standard WordPress functionality. Taxonomies support a built-in description field […]

Elementor Troubleshooting for Editor Loading and Frontend CSS Issues If Elementor does not load correctly, shows a 404 error in the editor, or loads fine in the editor but displays broken or incomplete styling on the live page, there are 2 Elementor settings that are worth testing first. These settings can help in situations where […]

Content Why the property slider may look stuck on desktop or mobile Possible causes How to check page errors with Inspect Element How to fix missing file errors How to optimize property images How to check and remove image captions Best practices to avoid this issue Why the property slider may look stuck on desktop […]

Yes, you have a few options. Below is a clear overview of what is possible in WPResidence, based on the available documentation and typical CRM workflows. Option 1: Send the built-in WPResidence form to GoHighLevel (recommended) WPResidence supports sending contact form submissions to an external system through a Webhook URL (Theme Options → Webhook URL). […]

Can I Use All Templates After Purchasing WPResidence? Yes. After purchasing and installing WPResidence, you can use all available demo templates and layouts without coding. WPResidence offers two no-coding ways to work with demo designs: Option 1: Import a Full Demo (Recommended to Start With One) You can import any of the available WPResidence demos […]

This article explains how to fix an issue where property images upload successfully but do not display in the WPResidence property admin (gallery/media area). In some cases, you may also see a browser console error similar to: Cannot read properties of undefined (reading ‘url’). CONTENT What you will see When it happens Why it happens […]

Issue If you see the following error on a single property page: Uncaught Error: Call to undefined function wpestate_return_property_address() in wp-content/themes/wpresidence/templates/listing_templates/property-page-templates/address_under_title.php on line 37 The error usually appears when loading the property page layout. Cause This error means that the property page template is trying to call the function wpestate_return_property_address(), but WordPress cannot find this […]

Media Thumbnails Are Not Displaying Correctly If you notice that media thumbnails are not displaying correctly in the admin area, the first thing you should check is the WordPress Media settings. In some cases, you may also see browser console errors such as: Uncaught TypeError: Cannot read properties of undefined (reading ‘url’) This error can […]

To add a button or element that opens the login or register modal in Elementor, follow these steps. Edit the page with Elementor. Add a Button, or select any Elementor element you want to use as the trigger. If you use a Button widget, open the button settings and add one of the required IDs […]

How to Replace the Mobile User Icon The user icon displayed in the mobile menu can be replaced with another Font Awesome icon by using custom CSS. Find the Font Awesome Icon Code First, choose the Font Awesome icon you want to use from the Font Awesome icons library: https://fontawesome.com/icons Each Font Awesome icon has […]

If you see this message Warning: A non-numeric value encountered in /usr/www/users/realeaexqs/wp-content/plugins/wpresidence-core/wpresidence-core.php on line 244 Check you have set the correct number value for custom fields position  

Images Are Not Resized Correctly WPResidence uses the image processing features available on your server to resize uploaded images and generate thumbnails. If images are not resized correctly on your website, or if thumbnails are not generated, please first check if the PHP GD Library is installed and enabled on your server. Why GD Library […]

You may wish to modify some design elements and that may require using a custom css. You can add custom css in Theme Options > Design > Custom CSS. The modifications you do here are NOT overwritten when you do a theme update.   If Minify css option is enabled each time you make changes with CSS, you […]

Where Property Information Is Stored in the WordPress Database WPResidence uses the default WordPress database structure. The theme does not create separate custom database tables for properties. Property listings are saved as WordPress posts in the wp_posts table. Additional property details are saved in the wp_postmeta table. This includes custom fields and property-specific information used […]

How to Remove or Edit Card Hover Effects With Custom CSS You can use custom CSS to change or remove the hover effects used on property cards, agent cards, blog cards, featured properties, and similar theme elements. Before adding custom CSS, we recommend using a child theme or adding the CSS in: Appearance > Customize […]

How to Hide the “Open in Google Maps” Option You can hide the Open in Google Maps option from the property page map section by using custom CSS. Custom CSS Add the following CSS in Theme Options > Design > Custom CSS, in Appearance > Customize > Additional CSS, or in the style.css file from […]

How to Hide Google Points of Interest From the Map You can hide the Google Points of Interest markers from the map by using custom CSS. The CSS below removes the Points of Interest elements highlighted in the screenshots. Custom CSS Add the following CSS in Theme Options > Design > Custom CSS, in Appearance […]

How to Create a Newsletter Form With Mailchimp This help article explains how to create a newsletter subscription form using the MC4WP: Mailchimp for WordPress plugin. Important: Mailchimp now uses the term Audience instead of the older term List. Some plugin screens or older screenshots may still use the word List, but it refers to […]

How to Hide the Recurring Payment Option From the User Dashboard You can hide the recurring payment option from the user dashboard package selection area by using custom CSS. This is useful if you do not want users to see or select the recurring option when choosing a membership package from their dashboard. Custom CSS […]

How to Migrate Properties From Another Real Estate Theme to WPResidence Each real estate WordPress theme can use different property fields, field names, custom post types, taxonomies, and image structures. Because of this, moving properties from another theme to WPResidence is not usually a simple one-click process. The data must first be exported from the […]

Keep “More Options” Open by Default in Search Type 1 You can use custom CSS to keep the More Options area open by default when using the default Search Type 1 form. The More Options area is used to display the property Features and Amenities selected for the Advanced Search form. You can manage which […]

Hide Filter Elements From the Properties List Template With CSS You can hide specific filter elements from the Properties List template by using custom CSS. Add the CSS you need in Theme Options > Design > Custom CSS, in Appearance > Customize > Additional CSS, or in the style.css file from your child theme. Remove […]

How to Change the Mobile Header Height and Logo Size You can use custom CSS to adjust the default mobile header height, mobile logo size, and the position of the mobile menu and user login icons. Important: This CSS applies to the default WPResidence mobile header. If you use a custom header template created with […]

Email Sender Name and Sender Email Settings You can manage the email sender options from: Theme Options > Email Management > Emails Settings These settings control the sender identity used by WPResidence when the theme sends emails from your website. What These Two Fields Control Emails will be sent from name? controls the sender name […]

How WPResidence Search Queries Work WPResidence uses the standard WordPress database structure and the WordPress query system when loading properties, search results, and other database-related content. For property searches, WPResidence uses the WordPress API, mainly the WP_Query class. You can read more about WP_Query in the official WordPress developer documentation: WP_Query WPResidence Does Not Use […]

Image Is Not Showing in Safari Browser If an image loads correctly in other browsers but does not show in Safari or iOS Safari, please check the image file name. Safari can be more sensitive when image URLs contain special characters, accented characters, quotation marks, spaces, or unusual symbols. Examples of characters that can create […]

Facebook Share Image or Property Info Does Not Show on the First Share In some cases, Facebook may not show the correct property title, description, or image the first time a property link is shared. This usually happens when Facebook has not yet scraped the page, when Facebook has cached old information, or when the […]

Default Property Fields in WPResidence WPResidence includes several default property fields used when creating or editing a property from the front-end submission form or from the WordPress admin area. These fields are part of the default property structure used by the theme. 1. Location Fields The property location fields are displayed in the Listing Location […]

Make sure you have the pins uploaded in Theme Options > Map > Pin Management. Theme default pins are offered in the theme pack in .png format. You can edit these images with programs such as Fireworks. Important: When you edit/add default categories and actions, you’ll need to upload new Pins even if you don’t use […]

You can add a new font with wordpress plugins. A possible plugin is   https://wordpress.org/plugins/easy-google-fonts/ Add a new font through code In order to add a font that does not come with the theme, you need to install the font first. 1 copy the font files in the theme root (where is style.css) 2. In style.css stylesheet […]

In order to remove Favorite, you need to follow the below steps: Step1: Delete Favorite page so the Favorites no longer appear in User Dashboard: Step2: Remove Heart icon from property Unit. Use the below custom CSS: .icon-fav-off, .icon-fav-on { display: none; } Step3:  Remove the add to favorites from Property Page Use the below […]