If you see this message Warning: A non-numeric value encountered in /usr/www/users/realeaexqs/wp-content/plugins/wpresidence-core/wpresidence-core.php on line 244 Check you have set the correct number value for custom fields position  

Images Are Not Resized Correctly WPResidence uses the image processing features available on your server to resize uploaded images and generate thumbnails. If images are not resized correctly on your website, or if thumbnails are not generated, please first check if the PHP GD Library is installed and enabled on your server. Why GD Library […]

If you get this error on theme installation The link you followed has expired Check the following: Check you’re doing the correct installation – https://help.wpresidence.net/article/theme-installation/ Check server requirements are met, and especially the max upload size – https://help.wpresidence.net/article/theme-wordpress-server-requirements/ The max upload size can be solved only by hosting. So please contact them to make the change. A […]

You may wish to modify some design elements and that may require using a custom css. You can add custom css in Theme Options > Design > Custom CSS. The modifications you do here are NOT overwritten when you do a theme update.   If Minify css option is enabled each time you make changes with CSS, you […]

CONTENT Enable Wp Residence Cache Enable Minify, Browser Cache and Use custom ajax handler for searches Make sure that images are not missing Enable read from file for pins Setup the number of pins to show on map Add Google API Key if use Google maps Disable the slider in Property Unit or limit the […]

Where Property Information Is Stored in the WordPress Database WPResidence uses the default WordPress database structure. The theme does not create separate custom database tables for properties. Property listings are saved as WordPress posts in the wp_posts table. Additional property details are saved in the wp_postmeta table. This includes custom fields and property-specific information used […]

How to Remove or Edit Card Hover Effects With Custom CSS You can use custom CSS to change or remove the hover effects used on property cards, agent cards, blog cards, featured properties, and similar theme elements. Before adding custom CSS, we recommend using a child theme or adding the CSS in: Appearance > Customize […]

How to Hide the “Open in Google Maps” Option You can hide the Open in Google Maps option from the property page map section by using custom CSS. Custom CSS Add the following CSS in Theme Options > Design > Custom CSS, in Appearance > Customize > Additional CSS, or in the style.css file from […]

How to Hide Google Points of Interest From the Map You can hide the Google Points of Interest markers from the map by using custom CSS. The CSS below removes the Points of Interest elements highlighted in the screenshots. Custom CSS Add the following CSS in Theme Options > Design > Custom CSS, in Appearance […]

How to Create a Newsletter Form With Mailchimp This help article explains how to create a newsletter subscription form using the MC4WP: Mailchimp for WordPress plugin. Important: Mailchimp now uses the term Audience instead of the older term List. Some plugin screens or older screenshots may still use the word List, but it refers to […]

How to Hide the Recurring Payment Option From the User Dashboard You can hide the recurring payment option from the user dashboard package selection area by using custom CSS. This is useful if you do not want users to see or select the recurring option when choosing a membership package from their dashboard. Custom CSS […]

How to Migrate Properties From Another Real Estate Theme to WPResidence Each real estate WordPress theme can use different property fields, field names, custom post types, taxonomies, and image structures. Because of this, moving properties from another theme to WPResidence is not usually a simple one-click process. The data must first be exported from the […]

Keep “More Options” Open by Default in Search Type 1 You can use custom CSS to keep the More Options area open by default when using the default Search Type 1 form. The More Options area is used to display the property Features and Amenities selected for the Advanced Search form. You can manage which […]

Hide Filter Elements From the Properties List Template With CSS You can hide specific filter elements from the Properties List template by using custom CSS. Add the CSS you need in Theme Options > Design > Custom CSS, in Appearance > Customize > Additional CSS, or in the style.css file from your child theme. Remove […]

How to Change the Mobile Header Height and Logo Size You can use custom CSS to adjust the default mobile header height, mobile logo size, and the position of the mobile menu and user login icons. Important: This CSS applies to the default WPResidence mobile header. If you use a custom header template created with […]

Email Sender Name and Sender Email Settings You can manage the email sender options from: Theme Options > Email Management > Emails Settings These settings control the sender identity used by WPResidence when the theme sends emails from your website. What These Two Fields Control Emails will be sent from name? controls the sender name […]

I am afraid this is not possible. Below is an explanation why this happens. As authors who wish to offer Revolution Slider plugin included in our theme, we purchased an extended license from Revolution Slider (Theme Punch). This is a single license code that can be used only to offer the plugin Revolution Slider in our theme as […]

I am afraid this is not possible. I will explain why. As authors who wish to offer Visual Composer plugin included in our theme, we purchased an extended license from Visual Composer. This is a single license code that can be used only to offer the plugin Visual Composer in our theme as included. The extended […]

Note: The plugins bundled with WPResidence are included for all WPResidence customers, so you do not need to purchase separate plugin licenses to use them. Some bundled premium plugins, such as WPBakery, Revolution Slider, or Ultimate Addons, may display license or activation notices inside WordPress. These notices apply only if you purchased those plugins directly […]

A common issue that can occur when installing a WordPress themes is “The package could not be installed. The theme is missing the style.css stylesheet.” error message being displayed when uploading or activating the theme. One of the reasons you may receive this error is if you have uploaded the incorrect file. You have 2 […]

How WPResidence Search Queries Work WPResidence uses the standard WordPress database structure and the WordPress query system when loading properties, search results, and other database-related content. For property searches, WPResidence uses the WordPress API, mainly the WP_Query class. You can read more about WP_Query in the official WordPress developer documentation: WP_Query WPResidence Does Not Use […]

About WordPress Child Theme Note: It’s recommended to install and activate also the Child Theme provided with Residence theme pack if you have in mind to make modifications to theme core files, or to translate the theme. A child theme automatically inherits the parent theme’s features, styles, and templates. This allows you to make changes […]

Image Is Not Showing in Safari Browser If an image loads correctly in other browsers but does not show in Safari or iOS Safari, please check the image file name. Safari can be more sensitive when image URLs contain special characters, accented characters, quotation marks, spaces, or unusual symbols. Examples of characters that can create […]

Facebook Share Image or Property Info Does Not Show on the First Share In some cases, Facebook may not show the correct property title, description, or image the first time a property link is shared. This usually happens when Facebook has not yet scraped the page, when Facebook has cached old information, or when the […]

Default Property Fields in WPResidence WPResidence includes several default property fields used when creating or editing a property from the front-end submission form or from the WordPress admin area. These fields are part of the default property structure used by the theme. 1. Location Fields The property location fields are displayed in the Listing Location […]

Make sure you have the pins uploaded in Theme Options > Map > Pin Management. Theme default pins are offered in the theme pack in .png format. You can edit these images with programs such as Fireworks. Important: When you edit/add default categories and actions, you’ll need to upload new Pins even if you don’t use […]

You can add a new font with wordpress plugins. A possible plugin is   https://wordpress.org/plugins/easy-google-fonts/ Add a new font through code In order to add a font that does not come with the theme, you need to install the font first. 1 copy the font files in the theme root (where is style.css) 2. In style.css stylesheet […]

In order to remove Favorite, you need to follow the below steps: Step1: Delete Favorite page so the Favorites no longer appear in User Dashboard: Step2: Remove Heart icon from property Unit. Use the below custom CSS: .icon-fav-off, .icon-fav-on { display: none; } Step3:  Remove the add to favorites from Property Page Use the below […]

Google Maps Zoom on Advanced Search Results, Properties List, and Taxonomy Pages This article applies to the map shown on the following pages: Advanced Search Results page map Properties List custom template map Property taxonomy page map, such as category, action, city, area, or county/state archive pages When Google Maps is used as the header […]

“Are You Sure You Want to Do This?” Error During Theme Installation If you see the following message when installing WPResidence from Appearance > Themes > Add New > Upload Theme: Are you sure you want to do this? this usually means the theme upload was interrupted or blocked by the server configuration. In most […]

Error: Call to Undefined Function checkdnsrr() If users cannot register and you see an error similar to this: Call to undefined function checkdnsrr() in ajax_functions.php this means the server PHP configuration cannot use the checkdnsrr() function. What checkdnsrr() Does checkdnsrr() is a PHP network function used to check DNS records for a domain. In WPResidence, […]

Image Upload Error: Error-200, Message: HTTP Error If you see this error while uploading images or files in WordPress: Error-200, Message: HTTP Error this usually means the upload request was interrupted, blocked, or could not finish correctly on the server. In many cases, this is related to server upload limits, PHP execution time, memory limits, […]

Image Upload Error: Failed to Write File to Disk If you see this error when uploading an image in WordPress: Failed to write file to disk it means WordPress could not save the uploaded file to your server. This is usually related to server permissions, temporary upload folder settings, or available disk space. It is […]

White Screen or “The Site Is Experiencing Technical Difficulties” Error If you try to publish or edit a post, page, or property and the website shows a white screen, or if you see the message: The site is experiencing technical difficulties. this means WordPress encountered a server-side PHP error and could not complete the request. […]

Warning: set_time_limit() Cannot Set Max Execution Time Limit If you see a warning similar to this: Warning: set_time_limit(): Cannot set max execution time limit due to system policy in /wp-content/themes/wpestate/user-dashboard-add.php on line 7 it means the server does not allow PHP scripts to change the maximum execution time from the website code. This is usually […]