The emails sent by WPResidence can be managed from Theme Options → Email Management → Email Content.
In this section, you can edit the subject and content for the email notifications sent by the theme.
You can also manage the sender name, sender email, and general email settings from:
Email Settings.
Email Content overview
Go to Theme Options → Email Management → Email Content.
This section includes the subject and message content for the theme email notifications.
Each notification has two main fields:
- Subject – The email subject line.
- Content – The email message sent to the user, admin, agent, agency, developer, or contact recipient.
How to edit an email notification
- Go to Theme Options → Email Management → Email Content.
- Find the email notification you want to change.
- Edit the Subject field.
- Edit the Content field.
- Keep the needed dynamic placeholders in the message content.
- Click Save Changes.
You can add your own text, instructions, greetings, company details, or support information inside the email content.
How to disable an email notification
To disable a specific email notification, leave the Subject field empty and save the settings.
This applies to email notifications managed from Theme Options → Email Management → Email Content.
How to use email placeholders
Email content can include dynamic placeholders. These placeholders are replaced automatically with real information when the email is sent.
Examples of dynamic information can include user name, user email, property title, property link, invoice details, package name, contact details, or website name.
Do not change the placeholder format. If a placeholder is edited incorrectly, the theme may not be able to replace it with the correct value.
Email notifications you can edit
The Email Content section includes the theme notifications used by registration, password reset, property submission, paid submission, membership packages, invoices, contact forms, messages, reviews, saved searches, and other user dashboard actions.
Depending on the theme version and enabled features, you can manage email notifications such as:
| Email group | What it is used for |
|---|---|
| New user registration | Emails sent when a new user account is created or when the admin is notified about a new account. |
| Password reset | Emails used when users request or receive password reset information. |
| User, agent, agency, or developer approval | Emails connected to account approval when admin approval is required for specific user types. |
| Property submission | Emails sent when a property is submitted from the front end, approved, published, rejected, or requires admin review. |
| Property expiration | Emails sent when listings expire or when users are notified about expired properties. |
| Paid submission | Emails connected to per-listing payments, featured listing payments, and paid listing actions. |
| Membership packages | Emails sent for membership package purchase, activation, expiration, renewal reminders, or membership status changes. |
| Invoices and payments | Emails related to invoices, wire transfer payments, payment confirmation, and payment activation. |
| Contact forms | Emails sent from property contact forms, agent contact forms, agency contact forms, developer contact forms, or general contact actions. |
| Private messages | Emails sent when users receive new messages in the user dashboard inbox. |
| Reviews | Emails related to submitted reviews or review notifications, when review features are enabled. |
| Saved searches | Emails sent when saved search notifications are triggered. |
| CRM or enquiry emails | Emails connected to leads, enquiries, or CRM-related actions, if those features are active on your site. |
How to test email changes
After editing an email, test the action that triggers that email.
For example:
- Register a test user to check registration emails.
- Submit a test property to check submission emails.
- Send a property contact form to check contact emails.
- Buy a test package or listing in sandbox mode to check payment emails.
- Use password reset to check password emails.
If emails are not delivered, also check the general email settings from:
Email Settings.