WP Residence Help WP Residence Help

  • WpEstate
  • How to Build Your Website
  • Video Tutorials
  • Client Support
  • API
Home / Google or Open Street Maps / Google Maps: Why pins don’t show / not working on the map?

Google Maps: Why pins don’t show / not working on the map?

14857 views 18

Please check if you have one of these situations:

Cache for Google maps is on

If you set YES to Use Cache for Google maps ? option from Theme options  > Map > Map Settings you need to wait 3 hours to see the pin.

Read from file is enabled

You enabled read from file yes (google maps readings) and you must wait 24 hours to see all pins or click generate pins button.

Help article about how read from file works

Categories/Actions names added or edited

Theme default pins are offered in the theme pack in .png format, retina, and non-retina format.

  • IMPORTANT: When you edit/add default categories and actions, you’ll need to upload new Pins even if you don’t use Google Maps as header media. For speed reasons pins are mandatory.
    Help article for how to add regular pins and retina pinsAll speed recommendations – https://help.wpresidence.net/article/how-to-improve-my-website-speed-my-website-is-too-slow/
  • Mandatory size is 44 px x 50 px


The theme default pins are listed in this folder in theme pack (download “ALL FILES AND DOCUMENTATION” from theme forest, unzip, and you will see this file)

Add pin for each category, action

And for every category and action combined.

Multiple categories selection

You selected multiple categories for a property.  Pins are built only for 1 category, 1 action or 1 category + 1 action. If you add multiple categories for 1 property, the first alphabetical category + action combination is attached to the property.

child category

Help article about property taxonomies

 

 

Google or Open Street Maps

Related Articles

  • How to disable Maps for the entire website
  • Technical: Edit Open in Google Maps link with property latitude and longitude
  • Technical: Google Points of Interest on Single Property Map
  • How to change the Maps Preloader

WP Residence Documentation

  • 1. General
    • How to Get Support
    • Get your buyer license code.
    • Use SSL / https
    • Server / Theme Requirements
  • 2. Installation
  • 3. Installation FAQ
  • 4. Advanced Search
    • Advanced Search Display Settings
    • Advanced Search Form
    • Geolocation Search for Half Map
    • Save Search Theme Options
    • Advanced Search Colors
  • 5. Agent, Agency & Developers
  • 6. Property Page
  • 7. Properties List
  • 8. Property Taxonomies
  • WpResidence Elementor Studio
  • 10. Blog Posts & Blog List
  • 11. Shortcodes
    • Contact Form
    • Featured Agency/Developer
    • Membership Packages
    • Testimonials
    • Google Map with Property Marker
    • Listings per Agent, Agency or Developer
    • Display Categories
    • Agent List
    • Recent Items Slider
    • Recent items
    • List Properties or Articles by ID
    • Featured Agent
    • Featured Article
    • Featured Property
    • Login & Register Form
    • Icon Content Box Shortcode
  • 12. Widgets
  • Theme Options
    • General Settings
    • User Types Settings
    • Appearance
    • Logos & Favicon
    • Header
    • Footer Style and Colors
    • Price & Currency
    • Property Custom Fields
    • Features & Amenities
    • Listing Labels
    • Theme Slider
    • Permalinks
    • Splash Page
    • Social & Contact
    • Map Settings
    • Pin Management
    • How read from file works
    • General Design Settings
    • Custom Colors Settings
    • Header Design & Colors
    • Mobile Menu Colors
    • User Dashboard Colors
    • Print PDF Design
    • Property, Agent, Blog Lists Design Settings
    • Sidebar Widget Design
    • Font management
    • How to add custom CSS
    • Custom Property Card Unit – Beta version
    • Email Management
    • Import & Export theme options
    • reCaptcha settings
    • YELP API Integration
    • iHomefinder Optima Express IDX
    • MEMBERSHIP & PAYMENT Settings
    • Property Submission Page
    • PayPal Setup
    • Stripe Setup
    • Wire Transfer Payment Method
  • Translation
  • FAQ
  • Pages
  • Header
  • Footer
  • Google or Open Street Maps
  • Payment Options
  • Plugins
    • Included Plugins
    • Third Party Plugins – IDX Compatibility
    • Third Party Plugins – Multi Languages
    • Third party Plugins – Other
  • Technical
    • Technical how to | Custom Code Required
    • Technical: Child Theme

Join Us On

Powered by WP Estate - All Rights Reserved
  • WpEstate
  • How to Build Your Website
  • Video Tutorials
  • Client Support
  • API