1. ALWAYS check Appearance -> Install Plugins to update the theme AND Included Plugins (mandatory WpResidence Core functionality plugin) 2. ALWAYS clear browser cache and theme cache after you update the theme from an older version to be sure you are loading the latest additions correctly. Without clearing the browser cache, you will not see the theme […]

HELP CONTENT Backup Update Theme via Envato Plugin Update Theme via FTP or WP-ADMIN Update Plugins Backing Up First Important before update: Make sure you always check the update notes – https://help.wpresidence.net/article-category/change-log/ Do a backup the files and the database, in case something goes wrong with the server, use the backup to revert to the previous state. Backup […]

CONTENT Before submitting a ticket Start receiving support Extending & renewing item support For every purchased license of WP Residence you are entitled to  6 months of support, starting from the purchase date. As WP Residence client you get access to an extensive help document, video tutorials and a dedicated support team to help with […]

CONTENT How to get your license code How to register your license code License code is already registered for other domain. How to de-register your license code Register in client support with your buyer license code How to get your license code Login in Theme Forest with your buyer account: https://themeforest.net/ Go to Downloads Menu […]

CONTENT Before Installation WordPress Requirements Theme Requirements Check Hosting Limits There are specific requirements that the theme needs in order to work properly. Before You Install the Theme Please ensure you complete all the following steps before installing any WordPress theme: Choose a hosting company that is dedicated to WordPress. Check our recommended hosts. Get […]