1. ALWAYS check Appearance -> Install Plugins to update the theme AND Included Plugins (mandatory WpResidence Core functionality plugin) 2. ALWAYS clear browser cache and theme cache after you update the theme from an older version to be sure you are loading the latest additions correctly. Without clearing the browser cache, you will not see the theme […]

HELP CONTENT Before you update (read first) Backup Check the changelog Update theme via Envato Market plugin (recommended) Update theme via FTP Update theme via WordPress dashboard (manual reinstall) Update required and bundled plugins Update plugins only (without updating the theme) Important after update Common update issues and fixes Related Help Updating WPResidence is a […]

CONTENT Before submitting a ticket Start receiving support Extending & renewing item support For every purchased license of WP Residence you are entitled to  6 months of support, starting from the purchase date. As WP Residence client you get access to an extensive help document, video tutorials and a dedicated support team to help with […]

CONTENT How to get your license code How to register your license code License code is already registered for another domain How to de-register your license code Register in client support with your buyer license code How to get your license code To find your WPResidence license code: Log in to ThemeForest with your buyer […]

CONTENT Before Installation WordPress Requirements Theme Requirements Check Hosting Limits There are specific requirements that the theme needs in order to work properly. Before You Install the Theme Please ensure you complete all the following steps before installing any WordPress theme: Choose a hosting company that is dedicated to WordPress. Check our recommended hosts. Get […]