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WPResidence CRM Viewed Listings Tracking — Developer Reference

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Developer documentation for the viewed-listings tracker in the WPResidence real estate CRM. Lives in libs/viewed-functions.php.

Storage – wp_wpresidence_crm_viewed_listings

Columns: id (PK), contact_id, listing_id, viewed_at. No UNIQUE constraint, so multiple views are permitted. Indexes on contact_id, listing_id, and composite (contact_id, viewed_at).

Contact Resolution

wpestate_crm_resolve_contact_id() returns the current contact ID using:

  1. Cookie priority: reads wpestate_crm_contact_id cookie and validates the value exists in the contacts table.
  2. Logged-in user fallback: if the user is logged in, looks up a contact row by wp_user_id; if not found, then by user_id.
  3. Returns 0 if nothing resolves.

Cookie Setting

Set by libs/auto-create.php after a contact is created or matched by a form submission:

  • Name: wpestate_crm_contact_id
  • Lifetime: 1 year (YEAR_IN_SECONDS).
  • Flags: HttpOnly, SameSite=Lax, Secure on HTTPS.
  • Set only when HTTP headers have not been sent.

Tracking Hook

Registered on template_redirect:

wpestate_crm_track_viewed_listing()

Flow:

  1. If not on a single estate_property page, return.
  2. Resolve contact ID via wpestate_crm_resolve_contact_id(). If 0, return.
  3. Insert a row into wp_wpresidence_crm_viewed_listings.
  4. Record a viewed_listing activity via wpestate_crm_record_activity_v2() with meta: {listing_id, listing_title, listing_price}.
  5. Fire do_action(‘wpestate_crm_after_viewed_listing’, $contact_id, $listing_id).

Helpers

Function Returns
wpestate_crm_resolve_contact_id() Current contact ID or 0
wpestate_crm_get_viewed_count_by_contact($contact_id) Int – total views for that contact

AJAX Endpoint

Action Nonce
wpestate_crm_get_viewed_listings wpestate_crm_nonce (security param)

GET params: contact_id. Returns JSON with listings (array of objects with id, listing_id, title, thumbnail, price, viewed_at, permalink) and total.

Downstream Automation Hook

The wpestate_crm_after_viewed_listing action is consumed by the event-based dispatcher in libs/automations-cron.php. Default rule 26 (3+ views in 24 hours → create follow-up task) listens on this event and evaluates the computed viewed_listing_count_last_24h condition.

Retention

There is no automatic purging. For sites that care about GDPR minimization, add a cron job to delete rows older than N months. The table has a viewed_at index, so the delete can be done efficiently with DELETE FROM wp_wpresidence_crm_viewed_listings WHERE viewed_at < DATE_SUB(NOW(), INTERVAL N DAY).

Privacy & GDPR

The tracking cookie must be disclosed in the site’s privacy policy. Consider gating the cookie behind a consent banner in jurisdictions that require prior consent. Contact deletion requests should also purge viewed-listing rows keyed on the contact’s contact_id.

Extending

  • To track non-property pages, add a similar hook on template_redirect for your custom post types and write rows into the same table, using listing_id to mean the entity ID of the viewed item.
  • To add a session-level cookie instead of a persistent one, override the cookie write in a child plugin by running your logic earlier in the request lifecycle.
WPResidence / WPEstate CRM

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