24. FAQ Archives - WP Residence Help https://help.wpresidence.net/article-category/faq/ Sat, 25 Apr 2026 04:22:50 +0000 en-US hourly 1 https://wordpress.org/?v=6.9.4 Why Add Listing and User Dashboard May Not Be Visible on Mobile https://help.wpresidence.net/article/why-add-listing-and-user-dashboard-may-not-be-visible-on-mobile/ Tue, 14 Apr 2026 12:05:35 +0000 https://help.wpresidence.net/?post_type=article&p=15938 Why Add Listing and User Dashboard May Not Be Visible on Mobile Where to Check Mobile Menu Color Settings How to Fix the Mobile Menu Icons Where Add Listing and User Login Appear on Mobile Save Changes and Clear Cache If the Add Listing button and the User icon do not appear in the mobile […]

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]]> Can I add Email, WhatsApp, and Phone to property cards on the Advanced Search Results page? https://help.wpresidence.net/article/can-i-add-email-whatsapp-and-phone-to-property-cards-on-the-advanced-search-results-page/ Tue, 14 Apr 2026 11:48:32 +0000 https://help.wpresidence.net/?post_type=article&p=15927 Content Can I add Email, WhatsApp, and Phone to property cards on the Advanced Search Results page? Why are the contact details not showing now? What is the solution? Helpful documentation Yes, but this depends on the property card design you use and whether the properties are linked to agents with contact details filled in. […]

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]]> Why are H2 or H3 tags shown as plain text after listing pages? https://help.wpresidence.net/article/why-are-h2-or-h3-tags-shown-as-plain-text-after-listing-pages/ Mon, 13 Apr 2026 10:57:44 +0000 https://help.wpresidence.net/?post_type=article&p=15909 On custom page templates such as Properties List or Directory List, the text shown after the listings is usually taken from the theme’s after list text field. In these page templates, that field is often saved as plain or escaped text, not as full HTML content. Because of this, tags such as <h2> or <h3> […]

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]]> FAQ: Why do I see 2 description fields on category or taxonomy pages https://help.wpresidence.net/article/faq-why-do-i-see-2-description-fields-on-category-or-taxonomy-pages/ Mon, 13 Apr 2026 10:25:26 +0000 https://help.wpresidence.net/?post_type=article&p=15907 Why do I see 2 description fields on category or taxonomy pages in WpResidence? This usually happens because the website has: the default WordPress taxonomy description field a second SEO description field added by an SEO plugin such as Rank Math The WordPress taxonomy description is standard WordPress functionality. Taxonomies support a built-in description field […]

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]]> FAQ: Elementor Editor Returns 404 or Does Not Load Correctly https://help.wpresidence.net/article/faq-elementor-editor-returns-404-or-does-not-load-correctly/ Mon, 30 Mar 2026 09:36:44 +0000 https://help.wpresidence.net/?post_type=article&p=15829 Elementor Troubleshooting for Editor Loading and Frontend CSS Issues If Elementor does not load correctly, shows a 404 error in the editor, or loads fine in the editor but displays broken or incomplete styling on the live page, there are 2 Elementor settings that are worth testing first. These settings can help in situations where […]

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]]> Why the property slider may look stuck on mobile or desktop https://help.wpresidence.net/article/why-the-property-slider-may-look-stuck-on-mobile/ Sun, 29 Mar 2026 08:21:32 +0000 https://help.wpresidence.net/?post_type=article&p=15808 Content Why the property slider may look stuck on desktop or mobile Possible causes How to check page errors with Inspect Element How to fix missing file errors How to optimize property images How to check and remove image captions Best practices to avoid this issue Why the property slider may look stuck on desktop […]

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]]> Can I replace the property page contact form with my own GoHighLevel form, or send leads to GoHighLevel automatically? https://help.wpresidence.net/article/can-i-replace-the-property-page-contact-form-with-my-own-gohighlevel-form-or-send-leads-to-gohighlevel-automatically/ Mon, 09 Mar 2026 07:50:13 +0000 https://help.wpresidence.net/?post_type=article&p=15729 Yes, you have a few options. Below is a clear overview of what is possible in WPResidence, based on the available documentation and typical CRM workflows. Option 1: Send the built-in WPResidence form to GoHighLevel (recommended) WPResidence supports sending contact form submissions to an external system through a Webhook URL (Theme Options → Webhook URL). […]

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]]> FAQ – Can I Use All Templates After Purchasing WPResidence? https://help.wpresidence.net/article/faq-can-i-use-all-templates-after-purchasing-wpresidence/ Thu, 29 Jan 2026 10:29:39 +0000 https://help.wpresidence.net/?post_type=article&p=15523 Can I Use All Templates After Purchasing WPResidence? Yes. After purchasing and installing WPResidence, you can use all available demo templates and layouts without coding. WPResidence offers two no-coding ways to work with demo designs: Option 1: Import a Full Demo (Recommended to Start With One) You can import any of the available WPResidence demos […]

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]]> FAQ: Property Images Upload but Do Not Display (Missing Thumbnails) https://help.wpresidence.net/article/fix-property-images-upload-but-do-not-display-missing-thumbnails/ Tue, 27 Jan 2026 07:34:41 +0000 https://help.wpresidence.net/?post_type=article&p=15499 This article explains how to fix an issue where property images upload successfully but do not display in the WPResidence property admin (gallery/media area). In some cases, you may also see a browser console error similar to: Cannot read properties of undefined (reading ‘url’). CONTENT What you will see When it happens Why it happens […]

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]]> Error on Single Property Page: Call to undefined function wpestate_return_property_address() https://help.wpresidence.net/article/error-on-single-property-page-call-to-undefined-function-wpestate_return_property_address/ Thu, 24 Jul 2025 08:35:06 +0000 https://help.wpresidence.net/?post_type=article&p=14569 Issue:If you see the following error on a single property page: Uncaught Error: Call to undefined function wpestate_return_property_address() in wp-content/themes/wpresidence/templates/listing_templates/property-page-templates/address_under_title.php on line 37 It typically appears in the call stack when loading the property page layout. Cause: This error usually occurs when you disable all property taxonomies (such as category, action, city, area, or county/state) […]

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