Please see this video how to manage the featured agent shortcode.

How to remove notes from Featured Agent shortcode

Remove the notes with this css

.featured_agent_notes {
display: none;
}

Make the details visible with this CSS

.agent_featured_details {
opacity: 1;
position: relative;
display: block;
}

Optional, remove the MY LISTINGS button with this css

.featured_agent_listings.wpresidence_button {
display: none;
}

http://help.wpresidence.net/article/how-to-add-custom-css/