1. General

How To Get Support

Your copy of Residence theme includes item support for 6 months from the purchase date. During those 6 months, our support team is available to provide the item support services to iron-out any potential issues you have in using the item. Item support is a service provided directly by us through the FreshDesk ticket system. Support is […]

Where is my purchase code?

Login in Theme Forest with your buyer account. Go to Downloads Go to your purchase and select License Certificate and Purchase Code Copy the buyer code from the text file Paste the code in theme options and click the button “CHECK LICENSE”. You will need the same license code to register for a support account […]

How to Setup WordPress and theme to Use SSL

WordPress Settings If you are starting a new site and/or want to use HTTPS everywhere on your site, you need to update your site URL in  Settings » General by updating your WordPress and site URL address fields. Google MAPS Enable SSL for google maps from Theme options » Google Maps settings   Social Login […]

Server / Theme Requirements

Before Theme Installation Each client must do all these steps: Choose hosting Buy a domain Install WordPress on your domain. Here’s a tutorial on how to do that yourself, but most WordPress dedicated hostings will make this installation in 5 minutes directly from your account  http://codex.wordpress.org/Installing_WordPress#Famous_5-Minute_Install. These must be done BEFORE any WordPress theme is installed. Requirements for WordPress […]